📦 Shipping Policy
Last updated: [9 September 2025]
Thank you for shopping with us! Below is our shipping policy to help you understand how and when your order will arrive.
1. Order Processing Time
- You will receive a confirmation email once your order has been shipped.
-
If we are experiencing a high volume of orders, processing may be delayed by a few days.
2. Shipment Confirmation & Order Tracking
-
You will receive a Shipment Confirmation email once your order has shipped.
-
This email will include your tracking number(s), which will be active within 24 hours.
3. International Shipping
-
We ship internationally to selected countries.
-
Customs, duties, and taxes are the responsibility of the customer and are not included in the shipping cost.
-
Please check with your local customs office for details before placing an order.
4. Wrong or Incomplete Address
-
Please double-check your shipping address before placing your order.
-
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
5. Lost or Damaged Shipments
-
If your order is lost or arrives damaged, please contact us within 7 days of delivery.
-
We will work with the carrier to investigate and resolve the issue.